OVERVIEW
Welcome to Amoretto. This website is operated by Amoretto Fine Jewelry Ltd., Our team provides services subject to terms and conditions set out below. Your use such as by browsing, visiting, purchasing or accessing on this website, constitutes your agreement with the conditions of our services and we reserve the right to revise the site and these conditions at any any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please read them carefully.
By browsing, visiting the website, availing our services and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, sellers, customers, merchants, and/or contributors of content.
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Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
A breach or violation of the Terms will result in an immediate termination of your Services.
SECTION 2 - PRODUCTS OF SERVICES
Certain products or services may be available exclusively online through the website.
We have made every effort to display as accurately as possible the colors and images of our products that appear in our online platforms. We cannot guarantee that your computer monitor's display of color will be accurate.
Each piece is handcrafted, soldered, sawed, carved, and shaped by our small team of local artisans, so no two pieces are exactly the same. These minor inconsistencies add to the artistry and uniqueness of your handcrafted piece. As jewelry makers, we strive to make your one-of-a-kind piece beautiful.
SECTION 3 - COPYRIGHT DISCLAIMER
Copyrights, trademarks or portrait rights belong to Amoratto Fine Jewelry Ltd. or its partner companies, unless specified otherwise. Users of this website are asked to respect the protection afforded to holders of copyrights and other rights. The designs on Amoretto are intended to be viewed as artistic expression. Any similarity to those already in use by other companies, organizations, characters or events is coincidental.
SECTION 4 - RETURNS AND EXCHANGES
Please note we accept exchanges only for wrong or damaged products. These products or services may have limited quantities and are subject to exchange only according to these policies:
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All custom orders and pre-order items are Final Sale and may not be returned, as these pieces are made-to-order.
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Wrong or damaged products must be returned within 5 days of order receipt. Please contact us at client@amoretto.com to start the return process and receive authorization. We will send you a pre-paid return confirmation, but please note shipping is nonrefundable and the cost of return shipping will be charged at the time of your return. Once you’ve received the return confirmation, you have 3 business days to send it back to us.
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Returned merchandise must be returned in its original packaging and must not be worn or altered in any way. We reserve the right to deny any returns or exchanges if the pieces sent back to us are in poor condition, after 5 days of receipt of your order, on styles noted Final Sale, or without prior authorization.
SECTION 5 - SHIPPING POLICY
When shipping for the jewelry that you want us to repair, please be informed about the different types of service and protection that your chosen courier provides.
You are solely responsible for the risk of loss and damage from the moment of delivery and receipt by you or the person you have named and authorized, or in the absence of any such authorized person, to any adult who shall receive the Products at the delivery address.
Amoretto Fine Jewelry Ltd. will not be responsible for any damages that may occur to your product during shipment or delivery under any circumstances. Receipt of Amoretto occurs when we sign for, inspect and accept a box or envelope.
In the event of a claim with the insurer or shipping company, you are responsible for providing proof of purchase as well as proof of shipment and any other required documentation to the insurer or shipping company. Amoretto is not responsible for providing insurance or obtaining insurance reimbursement.
Amoretto is the “shipper” or “receiver” in name only in order to expedite and facilitate the shipping process.
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Please review carefully and make sure you understand these terms before you engage in our services. Complaints, claims, concerns, or questions regarding the shipments of your products should be directed to the shipping courier.
SECTION 6 - MODIFICATIONS TO THE SERVICES AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 7 - CASH ON DELIVERY / PICKUP ON DELIVERY
We will endeavor to send the order consisting of the product(s) listed in each Order Confirmation. If for any reason we are unable to comply with the delivery date, we will inform you of that situation and we will give you the option to continue with the purchase, establishing a new delivery date, or cancel the order with full reimbursement of the amount paid.
If you are unable to receive your order at the delivery address you indicated for any reason, we will attempt to re-deliver your order on another date, one more time.
In the event that a customer refuse to receive and pay for COD, the only valid reason is for wrong product/s or damaged products delivered (ie. orders delivered are not what was actually ordered). In this case, kindly inform us so that the order can be returned to us quickly for immediate remedying.
Any other reason for refusing a COD order (including false allegations of wrong product/s delivered) will constitute a serious violation of the terms of use of our COD service. We reserve the right to refuse further services to customers who violate the terms of use of any of our services.
SECTION 8 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Shipping and Returns Policy.
SECTION 9 - CUSTOMER’S FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example custom orders) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by post mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation, to monitor, edit or remove content that we determine in our sole discretion are unlawful, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - DISCLAIMER OR WARRANTIES; LIMITATION OF LIABILITY
You agree that from time to time we may remove the service for the indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Amoretto, our team, affiliates, suppliers, service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (of product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
Although we will always exert commercially reasonable efforts to process all orders, there may be exceptional circumstances that force us to refuse to process or cancel an order after having sent the Order Confirmation.
Along this line, if there are difficulties regarding the supply of products or there are no more items left in stock, we reserve the right to provide you with information on substitute products of the same or higher quality and value that you may then order to substitute for your original order. If you do not wish to order the substitute products, we will reimburse you the amount that you may have paid for the product you ordered, upon your written request.
SECTION 12 - THIRD-PARTY WEBSITE
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
SECTION 13 - SEVER-ABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Amoretto and our team, affiliates, partners, and suppliers harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising our of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 16 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 17 - CHANGES TO THE TERMS OF SERVICE
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 18 - CONTACT INFORMATION
Questions about the Terms should be sent to us at client@amoretto.store